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can't upload a pdf file
User: ekokaki
Date: 8/11/2015 5:20 pm
Views: 6278
Rating: 0

i'm trying to upload a pdf version of the rules booklet but its saying me the file time can't be uploaded, although is a.pdf file (7mb version or 26 mb version)

anyone knows why?

thanks

Re: can't upload a pdf file
User: zovu
Date: 8/12/2015 8:06 am
Views: 17
Rating: 0

Try uploading using a different browser. This issue occasionally happens to some people, and using a different browser works.

Re: can't upload a pdf file
User: ekokaki
Date: 8/12/2015 8:59 am
Views: 147
Rating: 0

it worked!

thanks!


(for anyone having the same problem: firefox didn't allow me and internet explorer did)

Re: can't upload a pdf file
Heather (Customer Support)
User: Heather (Customer Support)
Date: 8/16/2015 4:45 pm
Views: 218
Rating: -1

As Zovu stated, some people have had issues in the past where they were unable to upload a PDF using one browser, and switching to another browser took care of it.  

Re: can't upload a pdf file
User: Hurricane996
Date: 10/10/2015 6:21 pm
Views: 27
Rating: 0

I am having the same issue in both Chrome and SafariCry

Re: can't upload a pdf file
User: ekokaki
Date: 10/11/2015 3:20 am
Views: 28
Rating: 0

then try internet explorer, it should work.

Re: can't upload a pdf file
User: Hurricane996
Date: 10/12/2015 8:51 am
Views: 31
Rating: 0

I'm on a MacCry

Re: can't upload a pdf file
Heather (Customer Support)
User: Heather (Customer Support)
Date: 10/13/2015 1:03 pm
Views: 4689
Rating: 0

There was an issue with uploading, which has since been resolved.  If you continue to experience trouble with uploading, please let me know.  

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