Shop Support

If you need help buying a game or have an issue with an existing order, you've come to the right place. TGC staff and members of the community provide assistance in this forum. If your issue needs to be discussed privately, please contact us.

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Subject User Views Replies Rating Date Last Reply
Shrink Wrapping QC Kevin Ballestrini 13 0 0 1/24/2015 @ 1:32 pm Shrink Wrapping QC by Kevin Ballestrini on 1/24/2015 @ 1:32 pm
order number:59546 Counters off scale and half of them are missing Metal Meneken 26 0 0 1/24/2015 @ 6:12 am order number:59546 Counters off scale and half of them are missing by Metal Meneken on 1/24/2015 @ 6:12 am
Order weirdness- 'in production' for a week #60423 Robert Fleming 57 2 0 1/22/2015 @ 6:11 pm Re: Order weirdness- 'in production' for a week #60423 by Robert Fleming on 1/23/2015 @ 3:39 pm
TCID Availability singlehandedwarfare 44 1 0 1/22/2015 @ 1:27 pm Re: TCID Availability by JT on 1/22/2015 @ 1:47 pm
Please regenerate Order #60947 ericcurts 52 2 0 1/21/2015 @ 11:38 pm Re: Please regenerate Order #60947 by ericcurts on 1/22/2015 @ 12:08 pm
Chit ordering creehan 59 1 1 1/20/2015 @ 4:54 pm Re: Chit ordering by colink on 1/20/2015 @ 8:26 pm
Order #60339 - Wrong game delivered gizmolito 52 1 0 1/20/2015 @ 4:25 pm Re: Order #60339 - Wrong game delivered by JT on 1/23/2015 @ 12:05 pm
Missing Shard On Order #60052 Dragon Heart Studios 47 1 0 1/20/2015 @ 1:19 pm Re: Missing Shard On Order #60052 by Heather (Customer Support) on 1/21/2015 @ 11:40 am
Missing cards on order 47878 eloheimchannel 74 2 0 1/18/2015 @ 11:27 pm Re: Missing cards on order 47878 by eloheimchannel on 1/24/2015 @ 8:08 pm
Rights to Resell? 121092 85 2 0 1/17/2015 @ 7:21 pm Re: Rights to Resell? by Heather (Customer Support) on 1/21/2015 @ 11:36 am
Received some one else's item TannLarson 154 7 0 1/16/2015 @ 5:09 pm Re: Received some one else's item by JT on 1/23/2015 @ 12:12 pm
Missing Pawns Gyouza 60 1 0 1/16/2015 @ 1:53 pm Re: Missing Pawns by Heather (Customer Support) on 1/21/2015 @ 11:24 am
Booster packs nimbleneko 104 2 0 1/16/2015 @ 10:02 am Re: Booster packs by nimbleneko on 1/18/2015 @ 11:48 am
Pricing on Booklets Aiscool 90 2 0 1/15/2015 @ 12:29 pm Re: Pricing on Booklets by Aiscool on 1/15/2015 @ 6:06 pm
Error in BOF Tool mikeware 54 1 0 1/15/2015 @ 10:58 am Re: Error in BOF Tool by Heather (Customer Support) on 1/23/2015 @ 9:18 am
Shipping Cost irregularities Kevin Ballestrini 120 2 1 1/13/2015 @ 7:19 am Re: Shipping Cost irregularities by Kevin Ballestrini on 1/17/2015 @ 8:28 am
Was charged TWICE for the Same Purchase questccg 125 3 0 1/11/2015 @ 4:58 pm Re: Was charged TWICE for the Same Purchase by questccg on 1/17/2015 @ 6:35 pm
Publishing deadline question Kinsoul Studio 185 5 0 1/10/2015 @ 8:19 pm Re: Publishing deadline question by Heather (Customer Support) on 1/12/2015 @ 8:47 am
First game error - Stich Plan - Order #60442 slackerb 72 1 0 1/10/2015 @ 1:57 pm Re: First game error - Stich Plan - Order #60442 by Heather (Customer Support) on 1/23/2015 @ 9:30 am
Order #59634 zero_bit_jay 160 5 0 1/9/2015 @ 10:45 am Re: Order #59634 by Heather (Customer Support) on 1/15/2015 @ 11:54 am
Bulk Order Fulfillment Pricing VOSVEN GAMES 109 1 0 1/9/2015 @ 1:28 am Re: Bulk Order Fulfillment Pricing by Heather (Customer Support) on 1/9/2015 @ 8:59 am
Order 59509 sheppy 81 1 0 1/8/2015 @ 2:39 pm Re: Order 59509 by Heather (Customer Support) on 1/23/2015 @ 9:32 am
Item not on Receipts Amsheagar @ A Madman or Two 75 1 0 1/7/2015 @ 9:47 am Re: Item not on Receipts by Heather (Customer Support) on 1/23/2015 @ 9:39 am
Game delivery failure Red wolf yellow snake 79 1 0 1/7/2015 @ 7:54 am Re: Game delivery failure by Heather (Customer Support) on 1/23/2015 @ 9:37 am
Zero Profit? Spud 157 2 0 1/6/2015 @ 12:05 pm Re: Zero Profit? by Heather (Customer Support) on 1/9/2015 @ 3:50 pm
Custom deck questions. jadupanz 162 2 0 1/4/2015 @ 5:50 pm Re: Custom deck questions. by Heather (Customer Support) on 1/7/2015 @ 4:05 pm
Small Square Chits not cut enough Alisha (Bouncing Bomb Games) 148 3 0 1/4/2015 @ 1:15 am Re: Small Square Chits not cut enough by Heather (Customer Support) on 1/15/2015 @ 12:20 pm
Order #59707 (Parts Question) Rogoror 117 1 0 1/2/2015 @ 1:12 pm Re: Order #59707 (Parts Question) by Heather (Customer Support) on 1/7/2015 @ 12:42 pm
Order #59800 Moss elixir 102 1 0 1/2/2015 @ 7:20 am Re: Order #59800 by Heather (Customer Support) on 1/2/2015 @ 10:15 am
Order #59397- I gave the wrong address babyveggies 121 1 0 12/29/2014 @ 3:03 pm Re: Order #59397- I gave the wrong address by Heather (Customer Support) on 1/2/2015 @ 9:19 am