Shop Support

If you need help buying a game or have an issue with an existing order, you've come to the right place. TGC staff and members of the community provide assistance in this forum. If your issue needs to be discussed privately, please contact us.

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Subject User Views Replies Rating Date Last Reply
no tracking numbers Red wolf yellow snake 5 0 0 11/1/2014 @ 1:41 am no tracking numbers by Red wolf yellow snake on 11/1/2014 @ 1:41 am
Paypal error 504 taxidermysheep 37 1 0 10/28/2014 @ 11:09 pm Re: Paypal error 504 by Heather (Customer Support) on 10/31/2014 @ 4:01 pm
error code 441 Red wolf yellow snake 46 1 0 10/28/2014 @ 6:38 am Re: error code 441 by Heather (Customer Support) on 10/28/2014 @ 10:32 am
7/8 or 1 inch chits??? Zen (Zen River Games - NS) 53 2 0 10/27/2014 @ 11:43 pm Re: 7/8 or 1 inch chits??? by Heather (Customer Support) on 10/31/2014 @ 3:05 pm
Order #53562 Chevee Dodd 70 1 0 10/26/2014 @ 10:21 am Re: Order #53562 by Heather (Customer Support) on 10/30/2014 @ 1:39 pm
Project Refresh 53896 Zodiak Team 84 2 0 10/24/2014 @ 9:49 pm Re: Project Refresh 53896 by Heather (Customer Support) on 10/28/2014 @ 10:02 am
Manufacturing Agreement beans 83 1 1 10/23/2014 @ 5:57 pm Re: Manufacturing Agreement by Heather (Customer Support) on 10/23/2014 @ 9:17 pm
Order #53712 sgenius 80 2 0 10/23/2014 @ 8:02 am Re: Order #53712 by Heather (Customer Support) on 10/23/2014 @ 11:31 am
Invalid shipping ID poliwagsephiroth@gmail.com 75 2 0 10/22/2014 @ 11:04 am Re: Invalid shipping ID by poliwagsephiroth@gmail.com on 10/22/2014 @ 11:33 am
Order #51655 missing spinner gameofgames 84 3 0 10/22/2014 @ 8:45 am Re: Order #51655 missing spinner by Heather (Customer Support) on 10/24/2014 @ 9:31 am
Bulk Order Fullfillment beans 105 2 0 10/18/2014 @ 8:17 pm Re: Bulk Order Fullfillment by Heather (Customer Support) on 10/20/2014 @ 10:50 am
Color inconsistency within a single order asherte10 61 1 0 10/18/2014 @ 2:49 pm Re: Color inconsistency within a single order by Heather (Customer Support) on 10/31/2014 @ 2:57 pm
Typo Jaime-Fractal Evolution Games 56 0 0 10/16/2014 @ 8:25 pm Typo by Jaime-Fractal Evolution Games on 10/16/2014 @ 8:25 pm
Order #49915 - Package Taking too long to deliver InnerYouGames 123 1 -1 10/12/2014 @ 11:23 pm Re: Order #49915 - Package Taking too long to deliver by Heather (Customer Support) on 10/13/2014 @ 3:52 pm
Crowd Funding beans 103 1 0 10/11/2014 @ 11:25 pm Re: Crowd Funding by Heather (Customer Support) on 10/15/2014 @ 10:30 am
Order #51278 JonBob 123 1 0 10/10/2014 @ 2:22 pm Re: Order #51278 by Heather (Customer Support) on 10/14/2014 @ 5:18 pm
Order #46749 Mark Basker 130 2 0 10/8/2014 @ 6:32 pm Re: Order #46749 by Mark Basker on 10/9/2014 @ 2:40 pm
Can't check out scorysto 138 3 0 10/8/2014 @ 1:50 am Re: Can't check out by Heather (Customer Support) on 10/9/2014 @ 2:19 pm
Order #51282 - Incorrect Brikenbrak Games 135 2 0 10/7/2014 @ 1:06 pm Re: Order #51282 - Incorrect by Brikenbrak Games on 10/8/2014 @ 11:42 am
Large Box Height Needed vanavah@mail.com 126 1 0 10/7/2014 @ 3:24 am Re: Large Box Height Needed by zovu on 10/7/2014 @ 9:59 am
No results on Sanity Test flamstryke 135 3 0 10/6/2014 @ 11:07 am Re: No results on Sanity Test by flamstryke on 10/6/2014 @ 11:18 am
Question about purchase Qty beans 126 1 0 10/5/2014 @ 8:11 pm Re: Question about purchase Qty by Heather (Customer Support) on 10/7/2014 @ 8:25 pm
Order #50016 Resize? GBshooter 108 1 0 10/5/2014 @ 5:29 pm Re: Order #50016 Resize? by Heather (Customer Support) on 10/6/2014 @ 3:41 pm
#51204 stickers not cut Tim S 139 2 0 10/5/2014 @ 4:49 pm Re: #51204 stickers not cut by Heather (Customer Support) on 10/7/2014 @ 1:29 pm
Estimated date just off by a month? Raph 139 2 0 10/4/2014 @ 3:29 pm Re: Estimated date just off by a month? by Heather (Customer Support) on 10/7/2014 @ 1:28 pm
Updating graphics while in 'cue for production' Louisg154 158 4 0 10/2/2014 @ 1:05 pm Re: Updating graphics while in 'cue for production' by DV8Games on 10/3/2014 @ 8:35 pm
ETA on custom orders lkori915 173 2 0 9/30/2014 @ 10:30 pm Re: ETA on custom orders by lkori915 on 10/1/2014 @ 11:33 am
Copyright Issues with a game Alisha (Bouncing Bomb Games) 217 2 0 9/29/2014 @ 12:59 pm Re: Copyright Issues with a game by Heather (Customer Support) on 10/2/2014 @ 2:57 pm
Order Returned by Post Office Mix Up jgdesigner@sbcglobal.net 218 2 0 9/26/2014 @ 1:17 pm Re: Order Returned by Post Office Mix Up by jgdesigner@sbcglobal.net on 9/29/2014 @ 9:44 am
Missing parts in order #49906 Allen Lamb (Stone Manah Games 134 1 0 9/26/2014 @ 1:02 am Re: Missing parts in order #49906 by tavis on 9/26/2014 @ 3:39 pm