Shop Support

Issues with Order #79215
Date: 10/2/2015 11:09 pm
Views: 6957
Rating: 0

I received my Order #79215 today that was suppose to include 2 sheets of Blank Token Stickers and 2 sheets of Blank Dice Stickers, but the order included 4 sheets of Blank Dice Stickers and no Blank Token Stickers. I am working on a very tight deadline on a game project, which is why I paid an $18.66 urgent fee. I still need the 2 sheets of Blank Token Stickers ASAP. I would appreciate a new order being sent my way with expedited shipping, and would appreciate a refund of the urgent fee I paid since I'm now looking at a much longer wait to receive my complete order.

Re: Issues with Order #79215
Heather (Customer Support)
User: Heather (Customer Support)
Date: 10/5/2015 4:31 pm
Views: 5502
Rating: 0

I sincerely apologize that you did not receive the correct sticker sheets with your order.  I will have the token sticker sheets sent to you right away, and a refund for the urgent fee will be issued to your PayPal account shortly.