Game Publishing Support

Publishing -> Error
User: Peter Gabor
Date: 9/30/2015 12:52 pm
Views: 2659
Rating: 0


I haven't visited the site for some time (some years...). Once upon the time I created a game, uploaded all stuff. I ordered a copy, got it, played it. Then I decided to publish it. I published it. All seemed fine.

Now, I returned and I found my game to be "not" published. Hmmm. Okay, I tried to publish it (all artwork proofed, etc.).

It says (top right corner) "Error".

Nothing more, nothing more verbose....

What to do then?



Re: Publishing -> Error
Heather (Customer Support)
User: Heather (Customer Support)
Date: 10/1/2015 11:54 am
Views: 1305
Rating: 0

I'm guessing that this was a game you published several years ago.  A couple of years ago, we made some changes to our site, which included a new requirement for a Game Logo.  (  Because your game does not include this item, it would have been unpublished at that time.  

I would recommend subscribing to our News feed, so that you can stay informed about any changes like this that will affect your games in the future.